Business automations / custom plan
The work between moments, made deliberate.
OnixDesk connects defined follow-up, routing, scheduling, and operational steps around the way your team already works.

Illustrative configured workflow
A clear trigger. A controlled next step.
- 01Input
An approved business event starts the workflow
- 02Action
Rules validate timing, consent, owner, and next action
- 03Action
Configured systems receive the approved task
- 04Result
A result state is recorded for review
Approved scope
Connected where repetition creates drag.
- 01Email follow-up
- 02SMS reminders and approved text workflows
- 03CRM record creation and routing when configured
- 04Calendar requests and reminder workflows
- 05Lead routing to the right owner or team
- 06Missed-call text-back
- 07Dormant-lead and customer reactivation
Commercial boundary
Custom plan
Scope, controls, integrations, testing, and pricing are defined after discovery.
Request discovery